Policy Statement Aris Zinc Group, including its subsidiaries and related entities (“we”, “us”, or “our”), respects your right to privacy and is committed to safeguarding the personal information of individuals who interact with our website and services. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information, in accordance with the Privacy Act 1988 (Cth) and relevant obligations in the Australian Information Security Manual (ISM).
Scope This Privacy Policy applies to personal information collected by Aris Zinc Group and its subsidiaries through:
- Our websites (including all pages and subdomains).
- Any related platforms, applications, or social media pages.
- Communications (e.g., email) and other direct interactions with us.
By using our website, submitting information, or otherwise engaging with Aris Zinc Group, you acknowledge that you have read and understood this Privacy Policy.
Definitions
- Personal Information: Information or an opinion, whether true or not, about an identified individual or an individual who is reasonably identifiable.
- Cookies: Small data files stored on your device to help our website recognise you, improve performance, or provide personalised content.
Collection of Personal Information
Information You Provide: We may collect personal information (e.g., name, email address, telephone number, organisation details) when you:
- Submit an online enquiry.
- Register for updates or newsletters.
- Apply for a role within the company.
- Participate in surveys or questionnaires.
- Otherwise communicate with us directly.
Automatic Collection: We collect non-identifiable data automatically when you visit our website, such as:
- IP address and browser type.
- Pages viewed, links clicked, and navigation paths.
- Cookies and analytics tools that track usage patterns.
Your Rights as a Data Principal We respect your rights in relation to your personal information. As a data principal, you may exercise the following rights, subject to applicable data protection laws:
- Right to be informed about how your personal information is collected and processed.
- Right of access to request a copy of the personal information we hold about you.
- Right to rectification to request correction of inaccurate or incomplete personal information.
- Right to erasure (right to be forgotten), where applicable.
- Right to restrict processing of your personal information in certain circumstances.
- Right to data portability, where applicable.
- Right to object to specific processing activities.
- Right to object to automated decision-making, including profiling, where applicable.
To exercise any of these rights, you may submit a request using the contact details provided below. For security purposes, we may need to verify your identity before processing your request. We will respond to all valid requests in accordance with applicable data protection laws.
If a request is manifestly unfounded, excessive, or repetitive, we reserve the right to refuse the request or apply a reasonable administrative fee, as permitted by law.
Third-Party Sources: Occasionally, we may receive personal information from third-party service providers, affiliates, or publicly available records, always adhering to legal and contractual obligations.
Use of Personal Information We collect and use personal information for the following purposes:
- Service Delivery: To respond to enquiries, provide requested services or information, and manage client relationships.
- Marketing & Communications: To send newsletters, promotional material, or updates about our services, but only where you have opted in or otherwise authorised such communications.
- Recruitment: To process job applications and manage potential employment or engagement opportunities.
- Website Enhancement: To analyse and improve the user experience, ensuring our website remains relevant, secure, and user-friendly.
- Legal & Regulatory Compliance: To meet our obligations under Australian law, the Privacy Act 1988, and relevant security measures in the ISM.
We will not use your personal information for secondary purposes unrelated to the above, without your express consent, or unless otherwise permitted by law.
Storage and Security of Personal Information We take reasonable steps to ensure the security of personal information, in line with the Australian Information Security Manual (ISM) and other industry best practices. Measures may include:
- Secure Servers: Hosting data on servers with industry-standard security protocols.
- Access Control: Restricting access to authorised personnel with a legitimate business need.
- Encryption: Applying encryption techniques to sensitive data where feasible.
- Regular Audits: Conducting periodic security and privacy assessments to identify and address vulnerabilities.
Despite our efforts, no data transmission over the internet or electronic storage system can be guaranteed as completely secure. We therefore encourage you to take appropriate precautions when sharing information online.
Responsible use of Artificial Intelligence We use Artificial Intelligence (AI) and AI-enabled tools in a limited and purposeful way to support our services, including recruitment support, marketing and communications, internal productivity, and governance activities. AI is used to assist our teams and does not replace human judgement.
Where AI systems process personal information, we apply governance, risk management, and appropriate human oversight to promote responsible, fair, and transparent use. We do not rely solely on AI to make decisions that produce legal or similarly significant effects on individuals.
We apply controls to ensure that AI use aligns with privacy and security requirements, including data minimisation, access controls, vendor due diligence, and review of AI outputs by our staff. Where possible, we use de-identified or aggregated data and do not knowingly use personal information to train public AI models. If you have questions about our use of AI or wish to exercise your data protection rights in relation to AI-supported processing, you may contact us using the details provided in this Privacy Policy.
Disclosure of Personal Information Aris Zinc Group will not sell or rent your personal information. We may disclose personal information in the following circumstances:
- Subsidiaries & Affiliates: Within the Aris Zinc Group entities for consistent service and internal governance.
- Third-Party Service Providers: To trusted vendors (e.g., IT support, payment processors) who assist us in operating our website or business, under strict confidentiality obligations.
- Sub-processors: We may engage third-party service providers to process personal information on our behalf. A current list of our sub-processors is available here: [Sub-processor List].
- Legal Requirements: Where required or authorised by law, court orders, or government regulations.
- Business Transfers: If we merge, acquire, or are sold, personal information may be transferred as part of the transaction.